Privacy Policy

Last Updated: January 2025

At Temple Hill Supermarket, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website or use our services.

1. Information We Collect

We collect the following types of information:

Personal Information: When you create an account, place an order or contact us, we may collect your name, email address, phone number, delivery address and payment information.

Usage Data: We automatically collect information about how you interact with our website, including your IP address, browser type, pages visited and time spent on our site.

Cookies: We use cookies and similar tracking technologies to enhance your browsing experience. Please refer to our Cookie Policy for more details.

2. How We Use Your Information

We use the information we collect to:

- Process and fulfil your orders

- Send order confirmations and delivery updates

- Respond to your enquiries and provide customer support

- Improve our website, products and services

- Send promotional emails and offers (only with your consent)

- Comply with legal obligations

3. Sharing Your Information

We do not sell, trade or rent your personal information to third parties. We may share your information with:

- Delivery partners to fulfil your orders

- Payment processors to handle transactions securely

- Service providers who assist us in operating our website

- Law enforcement agencies when required by law

4. Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

6. Your Rights

You have the right to:

- Access the personal information we hold about you

- Request correction of inaccurate information

- Request deletion of your personal information

- Opt out of marketing communications at any time

- Lodge a complaint with the relevant data protection authority

7. Third Party Links

Our website may contain links to third party websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website with an updated date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: admin@templehill.ng